Featured project · in development
It follows the goods from the weighed basket to the end customer: the warehouse split into four operations, production lists that close by themselves, the till of the corners, the truck weighbridge, customers with their history. A single server on site and every workstation, from PC to phone, on the same data, at the same moment.
26 pages · in five languages · with the appendices «The phone» and «The handheld»
The four operations
Second-hand textiles are not a single kind of goods. They are bought in bales and sold by the kilo, or counted by the piece but invoiced by weight; the best garments have their own price, costumes go out and come back. Four operations share master data and warehouse, but each reasons in its own unit.
Bales and baskets received, weighed at the sorting table, sold by the kilo. Every parcel has a code, a weight, a position and a history that is read from the barcode.
Garments are counted, but the invoice is by weight: the two columns sit side by side and are never added up. Corners and shops work with the till, shelves have a top and a bottom.
Premium garments have an RFID label and a full price the till does not discount. Each has its own card with photo, size, colour and sales channel, online too.
Costumes and vintage garments in showcases: they are rented, leave with a document and return on the agreed date. The calendar remembers the returns, the card remembers every outing.
The modules
Every module is a window of the program, with sample data. As you scroll the list, the window you are reading about appears on the left: the scenes are the same ones seen from the PC, set in the shop floor.
Staged scene coming soonEvery parcel has a place and a history. Received, pre-issue, issued and documented are the four states of the goods; the date in red flags a parcel that has stood still too long. Views by box, item, category and row open with a click and are searched by customer, shipment and date.
The shed as seen from the office: rows, shelves and positions drawn once at installation, with the colour of the oldest parcel in every position. A click on a row shows it from the front, parcel by parcel.
How much is left to close the order, as it happens. The output is computed from the warehouse at the moment you look, with no synchronisation; seven views of the same list and alerts on items outside the list.
Who did how much, and how. Weighings arrive from the tables with operator, category and time; the server compares them, corrects sorting errors and prints the picture: kilos processed, average per operator, errors, kilos per hour.
The weighbridge connected to the program. The truck comes in, weighs fully loaded, unloads and leaves: the program computes the net, the weighing stays linked to supplier, carrier and plate, with fiscal memory.
The number the recipient checks first. The container seal is photographed from the handheld and lands on the shipping list, with the proforma on the same sheet; the document comes out in the language of whoever receives it.
The till of corners and shops: read the tag, weigh at the counter, discount the line or the total, Collection garments stay at full price. Receipts, cancellations and till closing without a cash register.
The life of a product, from goods-in to the last sale: how much was produced, sold, how much is left and for how many weeks it lasts. Who buys it and when it sells, month by month.
Who buys what, and since when they stopped coming. The buyer's card is born from sales, with no master data to maintain: diary, callbacks, contacts with their WhatsApp number, and the quotation that opens from the same card.
The written negotiation, up to the production list. Every line has the list price, the minimum and the agreed price; every sending is a revision. On confirmation the quotation becomes a list, and the coverage says how much free stock there is.
What a processed kilo costs. Raw material, labour, transport and overheads combine into a single figure, and next to it the revenue per kilo and the margin per category and per sales channel.
Who produces, and at what pace. Every weighing carries operator, workstation and time: the program measures active time, pauses and kilos per hour, per department, per person and per workstation, with no cards to punch.
The numbers people actually look at: ABC analysis, this year against last, stock by age, customers and periods. Every statistic goes to a spreadsheet, PDF or CSV with one command.
The diary that fills itself: callbacks, deliveries, expiring offers, rental returns and document deadlines come from the windows that already exist. By hand you only write the appointment.
Who comes in and who is inside right now. Visitors, suppliers and maintenance staff register at the desk, read and sign the safety documents on the tablet, receive the visit number; the evacuation list is always up to date.
What comes out of the program: every print is previewed before paper and goes to PDF, in the recipient's language. Stock, lists and statistics go to a spreadsheet; invoices go to Zucchetti.
Visitors register by themselves: they choose the reason for the visit, frame the document, read and sign the notice on the glass, in four languages. They reach the gatehouse already registered, with the visit number; frequent visitors come in with the card.
AI Artificial intelligence · Help and Report
With artificial intelligence: help with using the program, from the manual and in the operator's language, and custom searches and printouts, created on the spot from the data. The green Help button and the blue Report button sit in the bar of every window.
No need to know the name of the function: the question is written as it would be put to a colleague. “And to print it?” is understood without repeating the first question.
“Open …” opens the screen and leaves the panel on top, so the steps are followed live; it appears only with the permission. The thumbs of “Was it useful?” show where to complete the manual.
The green Help button, the question in one's own words and the answer with the steps, the chapter and the button that opens the screen. If the manual does not say, “Not in the manual” appears.
Period, customer and grouping are written as they would be said. If several customers have a similar name, the panel lists the candidates and the calculation starts after the choice.
Tiles with the totals, first rows and the box “How the figures were calculated”: what was counted and what was excluded. Pieces and kilos are never added together. A correction is written without starting over.
“Save report” puts it in “My reports”; “Repeat” runs it on the day's data without artificial intelligence. The period is recalculated, the customer can be asked each time; print and Excel from the program.
The assistant is powered by Claude, by Anthropic, with the company's key. It lives in the office program: it is not on the phone or on the handheld.
In your pocket
The same program, on the phone. It opens from the browser like an app, with nothing to install: warehouse, lists, customers, quotations, statistics, costs and calendar are the same windows as the server, redrawn for the thumb. Read-only: the numbers are the server's, right now. On the shop floor the handheld works; here you look.
The artificial intelligence assistant, Help and Report, is in the office program the phone connects to; it is not on the phone.
The handheld
The shop-floor handheld is a page of the same server: an address is opened in the tablet's browser and added to the home screen. Nothing is installed and there is no copy of the data to reconcile at the end of the day — a parcel read at the shelf is recorded in the server's warehouse the moment it is read. Five jobs on the same device, switched from the menu.
This is the job that follows the goods from production to shipping. You choose the identifier of the operation — a production list, a customer, or a code written by hand — and from then on every parcel read joins that operation. Weight and position come from the warehouse: nothing is typed on the handheld.
In retail the goods travel in boxes of counted garments, and by weight only when sold by the kilo. The screen is the same as wholesale — identifier, direction, reading — with two differences: the handheld writes by itself what gets read for each kind of goods, and a return from the shop reopens a sale and sits on a line of its own.
Placing the goods and finding them again. Aisle and shelf are typed on the keypad — position labels are not needed — and from then on every parcel read ends up there, with nothing else to touch. The Look section asks the opposite question: what is in that aisle, or on that shelf.
The corner is the part of the shop that displays single garments: rails, boxes and shelves, each with a capacity. The handheld says which positions are below the reorder level and where to take the garments from — the rail first, two steps away, then the box in the warehouse — and when selling it does the opposite: the garments pass to the customer and end up in their pre-issue.
Once the truck has weighed out, the handheld shows the day's shipments and says which ones are missing their seal. The stamped number is typed in and the seal photographed: number and photo end up on the shipping document. If customs opens it, the new seal is added with the reason, and the previous one stays in the history.
The artificial intelligence assistant, Help and Report, is in the office program the handheld connects to; it is not on the handheld.
The shops
Every night the program reads the orders, the returns, the stock on hand and the transfers received from Shopify, and keeps them in its own database. It writes nothing back to the shop: it only reads. From then on every question has an immediate answer.
The shops at the top, side by side: takings for the period, day by day trend, pieces, average receipt and returns. Next to them, what is in the shop right now, what it is worth at retail price and how much of it has been sitting there for over two months. Below, the cards of the stock that is not moving: what to bring back or put on sale, before it becomes dead weight. Every figure can be tapped and opens the list of garments behind it, ready to print or to take into Excel.
Shipments: what each load sent to the shop returns — sent, sold, takings, still in the shop, days to sell. Categories and sizes: what goes out quickly and what stays. Comparison: the same item in the two shops, with the advice to move it or restock. Price: how much of the list price held. Hours: when the receipts are really rung up.
The same page on the phone, redrawn for the thumb: the shops one under the other with the takings in large type, what is inside right now, the price that is holding and the hours when the work happens. It opens in the browser and goes on the home screen like an app: nothing to install and nothing to sync, because the figures are the server's, right now. Read only, and the supervisor decides who gets in.
The installation
The program is installed once, on a server on site; everything else opens from the browser. In every department a small agent, the Bridge, talks to scales, printers and antennas; outside, the management system talks to accounting and the online shop.
Sorting tables with scale and RFID antenna, bench scales, weighbridge, thermal and A4 printers, barcode readers.
One agent per department: it speaks the devices' protocols, prints A4 for the handhelds, is configured from the server and downloaded from there.
A single server on site: a Windows service that restarts by itself, SQL Server, HTTPS with a public certificate, one licence per server and unlimited clients.
PCs in the office and on the shop floor, tablet at the gatehouse, web handheld with the camera as reader, point of sale in the corners, phone for whoever is out.
Invoices and master data to Zucchetti, Collection garments on Shopify, newsletters to customers with Brevo, a garment showcase that answers the QR code.
Data sheet
The facts of the program, line by line: what it manages, where it runs, what it talks to, in which languages. For the rest there are the brochures and, better still, a demonstration on site.
Going live
No company starts from scratch: items, customers and stock come from the previous system, the program is installed in a day and the first working days are done side by side, on the shop floor.
We look at the lines, the scales and the system in use; items, customers and stock are imported from the existing data, checked together before going live.
A server on site with the setup program that creates the Windows service; the Bridge in the departments; PCs, tablets and handhelds connect from the browser, with nothing to install.
The first days with us on the shop floor and in the office; then the manual in five languages, opened from the «?» of every window, and remote assistance.
Brochures
Four PDF documents, with the same windows and sample data: the program brochure, twenty-six pages module by module, and the three appendices, the phone, the shop-floor handheld and the shops. In five languages, ready to forward.
Contact
What is weighed, what is labelled, what does not add up at the end of the day: that is the starting point, with a site visit, and it ends with a written proposal. No commitment before the proposal.